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SHIPPING POLICY

Currently we offer International Free Shipping on all orders. The time of delivery may vary between 14 to 28 days, depending of the article and country of shipment. Articles that are made to order, may take longer due to the nature of the customization.

We can arrange speed shipping at request, that value is not reflected at checkout. If you want to know about those other options, please, contact us by email at disegnoworld@gmail.com 

 

LOCAL TAXES AND IMPORT DUTIES

Import duties, value added tax or purchase tax may or may not be charged by your country of residence. These are not included in the item's price or shipping cost and are the sole buyer’s responsibility. If you don't know how much, if any, import tax you might have to pay, please, check with your local tax authorities. Some countries may have restrictions on the import of certain goods or materials. Please make sure to check the importation rules of your country before placing an order.

RETURNS/EXCHANGES

We try our best to guarantee the satisfaction of our our clients in all orders, however, if your packet does not arrives after four weeks of your order, or it is damaged at arrival, please, contact us immediately to provide a replacement.

We are not providing exchanges and/or refunds in ready to wear, or customized item. If you placed an order by mistake, please contact us between 24 hours of your order to provide a full refund.  We don't guarantee cancellation after that period.

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